Terms of Service & Privacy Policy

Last updated: May 25, 2018

By using oldmountainart.com (“the site”), you are consenting to the following terms, conditions, and privacy policy. Please read them carefully before using this website.

Ordering a limited edition fine art print

Payment
Every print is printed and framed on-demand, so your order will be sent to Imageland once it’s been paid for in full. You can pay via internet banking.

Delivery
Depending on how busy the Imageland folks are (and how much chocolate I bribe them with), it may take up to 4 weeks for printing, signing, framing and shipping. I’ll be in touch to let you know how it’s going. If you’re ordering for a birthday or other special occasion, let me know so I can make sure to get your print to you in time. If you have any questions about your order, please email me at ailene@oldmountainart.com.

Refunds and returns
I don’t offer refunds or returns unless damaged or defective. I use a monitor calibration tool to ensure the digital images I display on my website have the most accurate colour possible. However, due to differences in monitors, I can’t be responsible for variations in colour between your screen and the physical print.

If your package arrives damaged, please get the courier to make a note of it straight away and take a photo. If your print or the frame is defective, please take a photo. Make sure you keep all packaging, and contact me at ailene@oldmountainart.com within 3 days. Because each print is individually signed and numbered, you’ll need to return the print to us before we can get a replacement print to you.

Intellectual Property

This site contains intellectual property owned by Ailene Cuthbertson, including copyrights, and other intellectual property. All photos, artwork, and images of artwork are the sole property of Ailene Cuthbertson (unless otherwise stated) and may not be used or reproduced in any way for profit without permission.

However, I want you to share my content. If you would like to do so, please use no more than a single paragraph, the accompanying photo, and provide clear and obvious credit, as well as a link to the blog post or page on this website. You may never claim any of my intellectual property as your own or your unique creation, even with attribution. Any use beyond this is not authorised without my prior written consent. If you would like to obtain consent, please email
me at ailene@oldmountainart.com.

Comments

Users can comment on posts on my blog. Comments caught as spam by Akismet are never posted. Comments from first-time commenters need to be moderated, but after that, comments by that commenter are automatically approved. Any comments posted that I deem spam, defamatory, offensive, obscene, libellous, or infringing on others intellectual property will be removed.

PRIVACY POLICY

This privacy policy explains how information about you is collected, used, disclosed, and protected. This privacy policy applies to the information I collect when you access this website, purchase my goods or services, or engage with me on social media, as well as your own rights to the information I collect.

Information I collect and how it’s used

Information you provide to me

When you order a limited edition fine art print: I collect information such as your name, email address and contact phone number so I can communicate with you about your order, and your physical address where you would like the artwork shipped or delivered.

When you leave a comment on my blog: I collect the information you manually provide me, such as your name, your email address, your website address and your message. I also collect your Internet Protocol (IP) address and browser user agent string to help spam detection. Comments are checked through the automated spam detection service, Akismet.

An anonymised string created from your email address (also called a hash) is provided to the Gravatar service. Read the Gravatar service privacy policy here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

When you sign up to my email newsletter: I collect the information you manually provide me (your name and your email address) so I can subscribe you to my email newsletter list via the third-party provider, MailChimp. I use this information to send you periodic emails. The option to unsubscribe is included in every email. Read MailChimp’s privacy policy here.

Information I collect automatically

When you browse this website, I may automatically collect information about you, including:

Log files: I collect log information about your visits to this website. The information inside the log files includes your IP address, web browser type, access time, and pages viewed. IP addresses and other such information are not linked to any information that is personally identifiable.

Cookies, web beacons, and other tracking technologies: I and third-party service providers I use, have various technologies to collect information, including cookies and web beacons. Cookies are very small text files that are stored on your computer or mobile device when you visit a website. Web beacons are electronic images that may be used in my emails and help deliver cookies, count visits, and understand usage and effectiveness. For more information about cookies, and how to disable them, please see Your choices.

Website analytics: This website uses the third-party analytics service Google Analytics (http://analytics.google.com/) to help me see how visitors use my website. Google Analytics records information such as the pages you view, any searches you make, location, browser type and timestamp information in an anonymous form. I see this data as aggregate statistical reports, that doesn’t identify any individual. I use this information to see what content you, as my readers, are most interested in so I can create more content you’ll love. For more information about cookies, and how to disable them, please see Your choices.

Information I collect from other sources

I may also obtain information from other sources. For example, I may also collect information about you when you interact with, or post content to my pages/feeds on third-party social media sites.

How I use your information

I may use information about you for various purposes, including to:

  • Provide, maintain, improve and promote my products and services
  • Provide and deliver the information, products and services you request, process transactions and send you related information, including confirmations and receipts
  • Respond to your comments, questions and requests, and provide customer service
  • Communicate with you about products, services, surveys, offers, promotions, and events offered by me and others, and provide news and information I think will be of interest to you
  • Monitor and analyse trends, usage and activities in connection with this website, products and services
  • Personalise and improve this website, products and services, and provide advertisements, content or features that match your interests
  • Link or combine with information I get from others to help understand your needs and provide you with better service
  • Carry out any other purpose for which the information was collected

Sharing of information

I may share information about you as follows or as otherwise described in this privacy policy:

  • With vendors, consultants and other service providers who need access to such information to carry out work or perform services on my behalf
  • When you leave a comment on my blog, certain information you provide may be displayed to other users, such as your name, photo, comments and other information you choose to provide
  • In response to a request for information if I believe disclosure is in accordance with, or required by, any applicable law, regulation or legal process
  • If I believe your actions are inconsistent with this terms of service, or to protect the rights, property and safety of myself or others
  • In connection with, or during negotiations of, any merger, sale of assets, financing or acquisition by another company
  • With your consent or at your direction

Social sharing features and embedded content from other websites

This website may offer social sharing features and other integrated tools (such as the Facebook “Like” button), which let you share content and actions with other media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature.

This website may include embedded content from other websites (for example, YouTube videos). Embedded content from other websites behaves in the exact same way as if you visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

For more information about the purpose and scope of data collection and processing in connection with social sharing features and embedded content from other websites, please visit the privacy policies of the entities that provide these features.

Security

I take reasonable measures to help protect information about you from loss, theft, misuse and unauthorised access, disclosure, alteration and destruction.

Your choices

Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability or functionality of this website.

Website analytics: You can opt out of Google Analytics on all websites without affecting how you visit this website.

Promotional communications: If you’ve signed up to my email newsletter, the option to unsubscribe is included in every email. You can also access or change your personal information and preferences by emailing me at ailene@oldmountainart.com. If you unsubscribe, I may still send you non-promotional communications, such as those about our ongoing business relations.

Comments: If you have left comments, you can request to receive an exported file of the personal data I hold about you, including any data you have provided to me. You can also request that I erase any personal data I hold about you. This does not include any data I’m obliged to keep for administrative, legal, or security purposes.

Updates and date last updated

These terms of service and privacy policy will be reviewed and updated from time to time to reflect the current functionality of the website. Updates will be posted on this page. This page was last updated on May 25, 2018.

If you have any questions about these terms of service and privacy policy, please email me at
ailene@oldmountainart.com.